Technical Writer, MaxxTrader

Job description

About Us:

“FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.”

About MaxxTrader

MaxxTrader is FX Trading Platform offered by FlexTrade. MaxxTrader’s EMS/OMS solution is sought by major global financial institutions – banks, broker dealers and hedge funds - to better connect their FX trading desks with liquidity providers, wherever they are, through proprietary distribution connectors. MaxxTrader’s all-in-one platform covers the complete FX trade cycle, is built for turn-key activation and is flexible to enable customers’ unique requirements & strategies.

MaxxTrader has a team of passionate, ‘get it done’ visionaries that are client-focused and strategically minded with sights on building better trading solutions for the institutional FX trader.

The Team

We are actively seeking a candidate for a technical writing opportunity to be a part of our products for foreign exchange markets. The role presents an excellent opportunity to gain an understanding of the domain and appreciate client expectations from a world-renowned exchange that boasts of cutting-edge technology. We have a dynamic, fast-paced, and friendly working environment.

As a Technical Writer, you will work closely with Development, QA, and Support teams and will be responsible for assuring high standards of documentation and user assistance infrastructure delivered to the customers using MaxxTrader. You will get to interact with customers, development teams and QA teams, understand the business and design aspects of the solutions.

About You

Good command of English language and ability to write for the intended audience while maintaining consistency of documentation.

Great attention to details with good analytical and interviewing skills.

Passionate about learning and getting hands-on experience of the product.

Able to work independently with little or no supervision in a fast-paced environment.

Actively follow up with cross-functional teams for information and review.

Knowledge of capital markets is a plus.


  • 6+ years of technical writing experience with strong editing skills.
  • Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
  • Experience of creating and maintaining enterprise-level user guides, admin guides, deployment guides, and release notes. Experience of API documentation is good to have.
  • Working knowledge of MadCap Flare, Confluence, JIRA, SharePoint. Knowledge of DITA and other authoring tools is good to have.
  • Experience of creating and maintaining other user aids such as infographics and videos is a plus.
  • Intermediate-to-advanced Microsoft Word and PowerPoint skills.
  • Portfolio of work/writing samples.